Conference Presentations, Videos and Handouts

These are downloads available from past conferences made available for you to download. TAUD is not responsible for any of the content.

2011 Business Conference

• TDEC Compliance & Enforcement Response Strategies
• Regional Water Resources Planning
• Development and Utilities
• Construction Contracting Concerns for Utilities & Municipalities: Minimizing Exposure on Construction Projects
• Debt Management Policies-Ann Butterworth

2010 Administrative Professionals Conference

• Three Essential Elements of Successful Customer Service
• Customer Complaints
• Money Matters - Basic Accounting for UD
• Records Retention Policy (Handout)
• Taps 2010 Records
• Internal Controls

2010 Business Conference

• Legislation Affecting TAUD Members
• Got a Commissioner's Order
• Emergency Operations
• Riding the GREEN Wave
• Source Water Protection-Ground Water
• Source Water Protection-Surface Water
• Trends in NDPES Permitting
• Tennessee's Aging Infrastructure
• Wastewater Reuse
• Water Loss
• Water Loss (AWWA Method)

2010 Legislative Conference

• 2010 Legislative Conference Legal Update

2009 Utility Leadership Conference

• The Law for Commissioners
• Fraud in Tennessee Utility Districts

2008 Office Professional Conference

• Office Safety Awareness

2008 Leadership Conference

• Open Records
• Water Use Efficiency-TVA
• Water Sense

2008 Business Conference

• Water Loss Accountability
• Cross Connection Control
• Sanitary Survey Changes

2008 Annual Meeting and Conference

• Drought Management Guide
• Drought Management Plan
• Water Conservation Planning
• In the Face of Drought
• Sanitary Survey Changes

2007 Office Professional Conference

• Creating a Web Site for your Utility
• Conducting Business Ethically
• Smoking
• Smoking 2